Privacy Policy
Privacy Policy
PRIVACY POLICY
Updated as of June 16th, 2023
At WEquip LLC (“WEquip”, “we”, “our”, or “us”), we are committed to respecting your privacy. For this reason, we want to be upfront with you in terms of letting you know what information we may collect and how we might use it.
This policy describes the types of information we may collect from you or that you may provide when you visit the Site https://www.wequipusa.com (the “Site”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Although WEquip remains the sole owner of the information collected on the Site, non-public personal information may be shared with WEquip affiliates or partners to service or complete requested transactions. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Privacy Policy. WEquip collects information from visitors, users, and others who register for or otherwise access the WEquip Site or use the WEquip Service (“Users”). We collect this information from Users at several different points on our Site.
The “WEquip Service” is an online platform that enables Users to loan out their items (such Users, the “Owners”) to other Users who desire to borrow the Owners' items (such Users, the “Renters”) in exchange for payment of fees to the Owner and WEquip. Each such lending transaction between Owners and Renters is referred to as a “Transaction”, and each item that is the subject of a Transaction is referred to as an “Item”.
This policy applies to information we collect:
On the Site;
As part of facilitating all Transactions;
In email, text, and other electronic messages between you and WEquip; and
Through WEquip mobile applications, which provide dedicated non-browser-based interaction between you and the Site.
This Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags, and other technologies and offer other relevant ads.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the WEquip Site. By accessing or using the Site, you agree to this Privacy Policy. This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of the WEquip marketplace after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
As used in this Privacy Policy, the term “personal information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, email address, driver’s license number, credit card number, or any other account number). Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when that information is linked to other personal information that identifies the individual. Personal information does not include “aggregate” information, which is data we collect about the use of the WEquip marketplace or a group or category of products, services, or Users if all personal information has been removed.
When you offer Items for rent through the WEquip Site we will ask you for certain personal information, including your name, contact information, and information about your Item. We may also require additional financial information from you to facilitate payment to you and to process any filings required by applicable tax authorities. When you rent Items through the WEquip Site, we will ask you for your name, contact information, payment information, and other personal information. We may also require additional financial information from you to facilitate payments and to process any filings required by applicable tax authorities. We will maintain records for a reasonable period concerning your registration with and use of the WEquip Site, including any correspondence you have with us.
You also may provide information to be published or displayed (“posted”) on public areas of the Site, or transmitted to other Users of the Site (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other Users with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
We reserve the right to review and store User Contributions, including your postings on Site pages and your communications to other Users using the Site’s messaging capabilities. We may use those communications for internal purposes, including to better understand how Users use the Site, as well as for security purposes. We are not obligated or required to review any communications and make no commitment to do so or to take any specific action concerning those communications.
INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES
As you navigate through and interact with the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to the Site, including traffic data, , and other communication data and the resources that you access and use on the Site; and
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Site according to your individual interests.
Speed up your searches.
Recognize you when you return to our Site.
The technologies we use for this automatic data collection may include:
Cookies: A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
Web Beacons: Pages of our Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count Users who have visited those pages and for other related Site statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Site Analytics: We have enabled Google Analytics to assist us in collecting various pieces of demographic information. Specifically, we have enabled geographic and general Site movement pattern features. You can opt-out of any Google Analytics features that we use by utilizing Google’s currently available opt-outs. You can also opt-out of Google Analytics through your Google Ad Settings and Ad Settings for mobile applications.
USE OF INFORMATION AND INFORMATION VERIFICATION
WEquip will use your personal information solely for its internal business purposes in connection with the provision of the WEquip Service. That includes use of your information: to facilitate our administration and operation of the Site; to understand better how our Users engage with the Site; to present our Site and its contents to you; to verify your account information; to provide you with notices about your account; in any other way we may describe when you provide the information; to process your requests and Transactions; to provide you with information or services you request; and to inform you about other promotions or products or services we think will be of interest to you. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may also collect information from third-party service providers. Any information we collect about you may be combined and used to help us tailor our services and communications to you and may be shared with third parties consistent with this Privacy Policy. This information may also be used to determine your eligibility for an insurance policy. You hereby authorize WEquip to request, receive, use, and store such information for a reasonable period. Additionally, you agree that the personal information provided by you may be linked together or merged with other personal information so that we may gain a better understanding of your account information and your use of the marketplace. In any case, this Privacy Policy governs any information we maintain about you and your use of the Site.
DISCLOSURE OF YOUR INFORMATION
WEquip will not sell, trade, or rent your personal information to others, or share the personal information we collect from you with third parties except as described in this Privacy Policy. If you agree to a Transaction through the WEquip Site, WEquip may provide elements of your personal information to the other party in that Transaction as reasonably necessary to facilitate the rental. For example, WEquip may provide your mobile phone number to facilitate communication or your photograph to facilitate identification.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
In addition to information verification providers described above, we may share personal information with other vendors and service providers who are engaged by or working with us in connection with the operation of our Site and WEquip Service and who need access to such information to carry out their work for us. WEquip will endeavor to choose service providers who have agreed to protect the confidentiality of any personal information the service provider receives. WEquip is not responsible for the act or omissions of its service providers.
If WEquip offers or promotes services in conjunction with another company, and you request those services (or additional information about them), you consent to our sharing your personal information with those parties. In those cases, we will only share the information reasonably needed to provide you with the applicable service. Information that is shared with third parties as described in this paragraph is subject to the privacy policies of those parties, which may differ from this Privacy Policy. WEquip is not responsible for the acts or omissions of those third parties. We encourage you to become familiar with their practices before disclosing information directly to them.
WEquip may disclose personal information in the good faith belief that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of WEquip, our Users, our employees or the public. That includes actions we may take to protect WEquip or our Users from fraudulent, abusive, inappropriate, or unlawful use of our site or marketplace.
Information about our Users, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of WEquip, or as part of a bankruptcy, liquidation or similar proceeding.
You understand that when you use the site, the information you post in your profile or any other area of the Site will be available to other Users and in some cases may be publicly accessible.
AGGREGATE DATA
WEquip may compile aggregate information about the use of the WEquip Service. In other words, information about how you use a service may be collected and combined with information about how others use the same service. Aggregate data helps us understand trends and our Users’ needs so that we can better consider new features or otherwise tailor our marketplace. WEquip may also share aggregated demographic information with advertisers and partners. This Privacy Policy in no way restricts or limits our collection and use of aggregate information.
SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. [All information you provide to us is stored on our secure servers behind firewalls. Our payment transaction processor is a certified PCI Service Provider Level 1 (this is the most stringent level of certification available in the payments industry) using best-in-class security tools and practices to maintain a high level of security.
The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
OUR POLICIES CONCERNING CHILDREN AND MINORS
Our Site and the WEquip Service is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Site or through any of its features, register on the Site, conduct any Transactions through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@wequipusa.com.
YOUR STATE PRIVACY RIGHTS
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents' privacy rights, see below. Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to: Confirm whether we process their personal information. Access and delete certain personal information. Data portability. Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to: Correct inaccuracies in their personal information, taking into account the information's nature or processing purpose. Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights please contact us via email at info@wequipusa.com and include “Privacy Officer” in the subject line.
CALIFORNIA PRIVACY RIGHTS
If you are a User that resides in the State of California, please see our supplemental policy.
CHANGES TO OUR PRIVACY POLICY
Our Privacy Policy may change from time to time as we continue to evaluate this policy against new technologies, regulations, and business practices. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice, including by email. We will also keep prior versions of this Privacy Policy in an archive for your review.
CONTACT
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with WEquip, contact us at info@wequipusa.com and include “Privacy Officer” in the subject line. If you need to reach us by mail, please write to WEquip, 2987 Bromley Dr., O’Fallon, MO 63368, Attn: Privacy Officer.
Thanks for using WEquip!
WEQUIP PRIVACY POLICY SUPPLEMENT FOR CALIFORNIA RESIDENTS
Last Updated on: June 16th, 2023. This Privacy Policy for California Residents supplements the information contained in WEquip’s general Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.
INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
Publicly available information from government records.
Deidentified or aggregated consumer information.
Information excluded from the CCPA's scope, like:
health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
Some personal information included in this category may overlap with other categories.
USE OF PERSONAL INFORMATION
See our general Privacy Policy.
YOUR RIGHTS AND CHOICES
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right to Know and Data Portability: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
The specific pieces of personal information we collected about you (also called a data portability request).
Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the Transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Exercising Your Rights to Know or Delete: To exercise your rights to know or delete described above, please submit a request by either:
Calling us at 1-888-695-1722.
Emailing us at info@wequipusa.com
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may only submit a request to know or delete twice within a 12-month period. Your request to know or delete must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: your full name, address, date of birth and driver’s license number.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in the request to verify the requestor's identity or authority to make it.
For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales Opt-Out and Opt-In Rights.
Response Timing and Format: We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us info@wequipusa.com and include “Privacy Officer” in the subject line.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights: If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years old, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 15 years old, or the parent or guardian of a consumer less than 13 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: www.wequipusa.com/contact.
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by contacting us through the following Internet Web page link: www.wequipusa.com/contact.
NON-DISCRIMINATION
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated notice on the Site and update the notice's effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
CONTACT INFORMATION
If you have any questions or comments about this notice, the ways in which WEquip collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 1-888-695-1722
Email: info@wequipusa.com
Postal Address: WEquip LLC, 2987 Bromley Dr., O’Fallon, MO 63368, Attn: Privacy Officer