Have a question that isn't listed here? Contact us and we'll get back to you asap!
How will renters get their items?
Our rental platform will include a messaging feature where renters can chat with owners, deciding on the best place for pickup/drop-off. It can be at the owner's home, the renter's home, or a public place - whatever makes you feel most comfortable!
If I'm an owner and my item gets damaged or broken, what happens? Am I covered?
We here at WEquip have high hopes and expectations, but we know real life is messy and accidents happen. While we can't provide the specifics yet, we will have an owner guarantee in place to cover your item in the event that something happens!
How can I pay for my rental?
With a credit card! WEquip utilizes Stripe, a secure payment processing platform, to process all charges.
What is our logo exactly?
It uses the letters from the "quip" portion of our name to form a smiling face, portraying WEquip's welcoming and happy culture.
When do you plan to launch the rental portion of your website?
We are launching in summer of 2023! Can't wait?! Send us your info via the "Contact Us" page to join before the site goes public!
If I list my items on WEquip, how much will I make?
While the listing price is entirely up to you, you will bring home 75% of that! The other 25% will go to WEquip to cover overhead and administrative costs, as well as our owner guarantee.